FAQ

Frequently Asked Questions

We’re here to make things simple. In this FAQ section, you’ll find clear, straightforward answers to some of the most common questions we receive. Whether you’re looking for details about our services, need help understanding your statement, or want clarity on equipment or processing features—we’ve got you covered. If you have a question that isn’t answered here, feel free to reach out to our customer support team—always ready to help ensure your experience with KlykPay is smooth, easy, and hassle-free.

What are wholesale rates?

Wholesale rates (also called interchange) are set by the card brands — not by us or any other processor. These rates depend on card type, industry, and how the transaction is run. They’re non-negotiable and apply to every processor in the industry. What you can control is how much markup you pay — and that’s where KlykPay helps you win.